Privacy Policy

Introduction

New Insights Africa Coaching and Communication CC (NIA) markets, distributes and administers the New Insights Life Coach Training Programme and related Life Coaching products in South and southern Africa. In addition, NIA offers products, services and advice in the field of communications.

To this end NIA has developed, owns and operates the following primary website:

https://www.life-coach-training-sa.com
(also accessible from https://www.new-insights-africa.com and https://www.new-insights-africa.co.za)

NIA also owns and operates the following websites for the purposes of offering related services:

https://www.newinsightsonlife.com (Blog)
https://www.life-coach-forum.com (Trainee and Coach Forum)
http://www.life-coach-directory.co.za (Life Coach Directory)

At NIA we are fully committed to respecting your online privacy and recognising your need for appropriate protection and management of any personally identifiable information ("Personal Information") that you share with us.

In an effort to avoid any misunderstandings with you and other users of our website and to help you understand the care with which we intend to treat your Personal Information, NIA has established this online Privacy Policy.

Personal Information

Personal Information means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address and an email address or other contact information, whether at work or at home.

In general, you can visit the NIA website without having to tell us who you are or revealing any Personal Information about yourself.

When and why we collect Personal Information from you

We only collect information about you that you volunteer to us when you make a request of us to provide information, marketing brochures, products or subscriptions to one or more of our services. The information that we collect is required to facilitate the effective and timeous delivery of material, products or subscriptions you may request or order, to facilitate further related communication with you, where appropriate, and to allow for administration of courses or programmes in which you may choose to be enrolled.

How we share your Personal Information

Your information will only be made available, if and when required, to:

1. NIA employees, and/or staff contracted to fulfill administration services for our courses and programmes that you may enquire about or in which you may choose to enrol.

2. Carefully chosen third parties with whom NIA has contracted for the purposes of printing, packaging labeling and delivering its marketing material, products and services – and who have agreed not to use or share this information other than for the purpose that they have been contracted by NIA.

3. Certified New Insights trained coaches (referred to by NIA as VIP Coaches), who are appointed to offer coaching services as part of the courses or programmes we offer. Such coaches are bound by our privacy policy not to use your data in any other way or form.

4. Authorities with whom we are legally obliged to share such information

How we comply with legislation

NIA strives to comply with all applicable laws that are designed to protect your privacy. Although legal requirements may vary from country to country, we intend to adhere to the principles set forth in this online Privacy Policy. Our goal is to provide protection for your Personal Information no matter where that Personal Information is collected, transferred, or retained.

Our use of ‘cookies’ and other tracking technologies

Some of our web pages utilise ‘cookies’ and other tracking technologies. A ‘cookie’ is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a web user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

With most browsers you may set them to notify you if you receive a cookie, or you may choose to block them. However, please note that if you choose to erase or block cookies, you will need to re-enter your original user ID and password where required to gain access to certain parts of the website.

Tracking technologies may record user information such as internet domain, host name, internet protocol (IP) addresses, browser software and operating system types, click-stream patterns and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our website and your experience while browsing the site. We may also analyze information that does not contain Personal Information to obtain trends and statistics.

We may use third-party advertising companies, such as Google, to serve ads when you visit our website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

Our privacy protection principles

To protect your privacy, we have adopted the following principles:

1. Notice

Where Personal Information is collected on our website, we intend to explain the purpose of collection and whether we plan to share such Personal Information outside of NIA or those working on NIA’s behalf. NIA does not intend to transfer Personal Information without your consent to third parties who are not bound to act on NIA’s behalf unless such transfer is legally required.

2. Choice

You may choose whether or not to provide Personal Information to NIA. If you choose not to provide the Personal Information we request, you can still visit most of the NIA website(s), but you may be unable to access certain options, offers, and services that involve our interaction with you. If you choose to have a relationship with NIA, such as a contractual or other business relationship or partnership, we will naturally continue to contact you in connection with that business relationship.

3. Security

Wherever your Personal Information may be held within NIA or on its behalf, we intend to take reasonable and appropriate steps to protect the Personal Information that you share with us from unauthorized access or disclosure.

4. Access/Accuracy

To the extent that you do provide us with Personal Information, New Insights wishes to maintain accurate Personal Information. Where we collect Personal Information from you on our website, our goal is to provide a means of contacting NIA should you need to update or correct that Information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your Personal Information to privacy@life-coach-training-sa.com and we will make reasonable efforts to incorporate the changes in your Personal Information that we hold as soon as practicable.

Third Party Services

Third parties provide certain services available on our website on NIA’s behalf. NIA may provide information, including Personal Information, which we collect on our website, to third-party service providers to help us collect payment for and deliver programmes, products, information, and services. Service providers are also an important means by which NIA maintains its website and mailing lists. NIA will take reasonable steps to ensure that these third-party service providers are obligated to protect Personal Information on NIA’s behalf.

NIA does not intend to transfer Personal Information without your consent to third parties who are not bound to act on New Insights behalf unless such transfer is legally required. Similarly, it is against NIA policy to sell Personal Information collected online, without consent.

Children's Privacy

Our website is not designed or intended to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age although we currently do not take steps to verify the user to that extent.

Our Commitment

We are committed to privacy. Protecting your privacy online is an evolving area, and it is our intent that NIA websites will evolve as required to meet these demands.

If you have any comments or questions regarding our Online Privacy Policy, please contact us at privacy@life-coach-training-sa.com

While we cannot guarantee privacy perfection, we will address any genuine issue to the best of our abilities as soon as possible.

Your Consent

By using this website, you consent to the terms of our online Privacy Policy, Terms and Conditions of Use, and to NIA processing of Personal Information for the purposes given above as well as those explained where NIA collects Personal Information on the web. Should the online Privacy Policy materially change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting such changes prominently on our web site for a reasonable period of time.

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